June 2011
3 posts
7 tags
7 tags
Bad Review = Good Review
My Community Manager at Qype, Sarah Drinkwater was recently interviewed by Econsultancy about the joys and sorrows of being a Community Manager. (The interview is really good - you should probably read it). She says that the key to good community management is to ensure that all the members of your community feel like they are being heard - even if that means dedicating a large chunk of time to...
